Privacy Policy
In accordance with the provisions of Regulation (EU) 2016/679 of 27 April 2016 (GDPR) and Law 3/2018 on data protection and guarantee of digital rights, we provide you with important information about the collection and processing of your personal data.
The entity responsible for the processing of your data is Hoteles RR, S.L., located at Avenida Es Fortí, 20, Cala d'Or, 07660 (Illes Balears). The purpose of collecting and processing your data is to be able to manage your reservation in our accommodation. The legitimacy of our entity to carry out the processing of your data is the consent that you expressly give us, being the processing of your data essential to manage your booking request.
Your personal data will be kept for 5 years for reasons of prescription of civil, criminal or administrative responsibilities that could be derived from RR Hotels, as a consequence of irregularities during the booking process or for possible responsibilities arising from the treatment, after which time we will destroy them.
You should be aware that, by processing your personal data, in addition to the right to withdraw your consent to the processing at any time, you have the following rights:
- You may request access to all your personal data that we process ( right of access ).
- You have the right to rectify your data ( right of rectification ).
- You may request the deletion of your data when the requested service has been completed (right of cancellation).
- You have the right to request that your personal data not be processed (right of objection).
- You may also request the restriction of the processing of your data (right to restriction of processing).
- You have the right to receive your personal data in electronic form, in a form that is manageable for you (right to portability).
You may exercise these rights and consult all questions relating to the processing of your personal data by sending an e-mail or by post to the above-mentioned address, providing a copy of your ID card or similar document. The contact email address of our Data Protection Delegate is dpo@estalaial.es.